Customer Interview Script
Drafts a structured customer discovery interview script that surfaces real behavior, not opinions. Follows The Mom Test rules — ask about their past, not your idea; talk less, listen more; never pitch. Generates an opening, warm-up, a 15-20 minute JTBD core exploration (current behavior, pain points, desired outcomes, willingness to pay), probing techniques, and a wrap-up. Adapts to the specific product area, persona, and research objective you provide. Includes a note-taking template for capturing key jobs, biggest pain, current solution, willingness to pay, and surprise findings. Third-party skill from the productcompass.pm PM Skills Marketplace.
Simple install — no setup required
Download the skill file below
Add it to Claude — pick your platform:
Claude desktop app
- Open the Claude desktop app
- Go to Code, then Customize
- Click Create a new skill
- Upload the skill file you downloaded
claude.ai (web)
- Go to Customize, then Skills
- Click +, then Create a new skill
- Upload the skill file you downloaded
Say a trigger phrase to activate it
What Claude does with this skill
The following is the exact SKILL.md content Claude reads when this skill is active.
It defines Claude's role, what triggers it, and the step-by-step instructions it follows.
The full SKILL.md for this third-party skill lives on GitHub at the
pinned commit we reviewed. Open it to read the exact instructions Claude will follow.